Privacy Policy

Information We Collect

We collect personal information when you voluntarily submit details through our contact forms and phone numbers. This information may include:

• Name
• Email address
• Phone number
• Address
• Other details relevant to your inquiry

We use this information solely to:

• Respond to your inquiries
• Schedule appointments
• Follow up regarding your satisfaction
• Send periodic newsletters or promotional materials (only if you opt-in)

Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to enhance your browsing experience, understand website usage patterns, and improve our service offerings. Cookies collect anonymous data and do not identify individual visitors.

You may disable cookies through your browser settings; however, this may limit certain functionalities on our website.

Information Sharing and Third-Party Services

We do not sell or rent your personal information. We may share your information with third-party service providers solely for providing our services, such as:

• Email marketing systems (for sending newsletters or follow-ups)
• Phone systems — calls and text messages
• Data hosting and storage providers (secured databases)

All third-party providers are required to maintain the confidentiality and security of your information and are prohibited from using your information for any other purpose.

Security Measures

We take reasonable precautions to protect your personal information. Our website is secured using SSL encryption, and we store information securely in databases with access restricted to authorized personnel only.

Access, Correction, and Deletion of Your Information

You may request access, correction, or deletion of your personal information by emailing us at info@voyagerductcleaning.com. We will respond to your requests promptly and in compliance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services or as required by law. When your personal information is no longer needed, we securely delete it from our systems.

Children's Privacy

We do not knowingly collect or solicit personal information from individuals under 18 years of age. If you believe that a minor has provided us with personal information, please contact us immediately at info@voyagerductcleaning.com so we can promptly remove such data.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website, and the updated date at the top of the policy will indicate the latest revision.